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RETURN POLICY
IF YOU HAVE TO RETURN THE ITEM(S) FOR ANY REASONS EXCEPT " DAMAGED AND REFUSED " IN SHIPPING AND ANY CUSTOM MADE PRODUCTS. WE HAVE A 25% RESTOCKING FEE CHARGE PLUS THE COST OF THE FREIGHT (BOTH WAYS).
Merchandise must be in original crating and/or packaging or repackaged in a manner to protect the product during shipment. All returned items must be in 100% resalable condition. The return authorization number should be visible on all packages and on the freight bill.
Many of our items, even though cataloged, are custom made to order. This includes custom sized magnetic boards, and partitions. These items are NON RETURNABLE and NON REFUNDABLE.
Any non-defective merchandise that is returned collect will be refused and the customer will be responsible for charges incurred.
All repairs and returns must be approved in writing by the factory before action is taken. Please contact us to report your claim.
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